Store Policies
Our policies are designed to ensure a fair and transparent shopping experience for everyone. Please review these policies carefully.
Terms & Conditions
Acceptance of Terms
By accessing or using the VELVET & VOGUE website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
Account Registration
When creating an account, you agree to provide accurate, current information, maintain and update your information, keep your password secure, and accept responsibility for all activities under your account.
Privacy Policy
Information We Collect
We collect personal information (name, email, phone, addresses), payment information (processed securely), order information, and website usage data (IP address, pages visited, device information).
How We Use Your Information
We use your information to process your order, improve our service, and for marketing (with your consent). We do not sell your personal information.
Your Rights
You have the right to access your personal data, correct inaccurate information, request deletion of your data, opt out of marketing communications, and data portability.
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better experience.
Types of Cookies We Use
- Essential Cookies: Required for the website to function
- Performance Cookies: Help us understand how you use our website
- Functionality Cookies: Remember your preferences
- Targeting Cookies: Used for marketing
Other Policies
Policy Questions?
For policy-related questions, contact us at legal@velvetandvogue.com